If you've booked online (through Hostelworld) please check the Terms on your booking statement: if you don't show up, you are liable to be charged for the first night's accommodation, so make sure you let us know by email or phone at least 24 hours in advance if you're not going to make it.
The following cancellation charges apply to bookings made directly with the hostel:
Cancellations made within 48 hours of your arrival date: 50% refund of monies paid.
Cancellations made more than 48 hours in advance of your arrival date: Full refund given less a 10% cancellation fee.
Please note that different Terms apply to groups of more than 10 people - please contact us for more info.